Information To Assist delivery
We offer* FREE Delivery* and *FREE Erecting* on all Shed / Summerhouse / Workshop prices quoted on this site if you live within a 30 Mile of our Factory in Liverpool L1 0AH.
Outside this free area the charge will be £1.5 per mile we have to travel – we only charge one way. For example you live in London 200 miles away so it will be £300 simple.
So as you can see smaller low priced items are better purchased closer to your self even though they may well be more expensive at first .
Do You Have Clear Acsess ! Yes or NO
You MUST have Clear Level Access to where the building is to be erected with a clear level walk of no more than 20 m We do NOT Include lifting Heavy Sections over Garage Roofs or up Steep Gradients, Up or Down Steps or through your Home it self.
We will need to know in advance if extra staff are required to assist and there will be an additional charge for this service and must be paid in advance. Unfortunitly we are NOT mindreaders you need to let us know of any issues before we arrive please !
You will allow us full access to your drive way or access road . If you have block paving or pressed concrete driveway and do not wish our truck to drive over this you will need to pay for an extra member of staff to assist with the extra carrying of any heavy bulky sections.
There is a minium fee for £60 for this service .
Free Erecting Service
Our offer of FREE Erecting includes a max of 30 mins on site, slightly longer on larger buildings.
As we have only allocated a small amount of time for this service, around 30 mins worth of labour time which we have absorbed into our cost . You are NOT paying for this at all.
You will only be getting the basic erecting service . See paid for fitting services below –
For this FREE service we will carry the building in and assemble it to a standard WE CONCIDER to be satisfactory standard as we are the ones who have the many years of hands on experience doing job and know .
Unreasonable Access
We have NOT priced for our buildings to be lifted over Garages / Tall Walls or Other Obstructions . If you feel you your self could not lift one of our sections say the size of a large Fencing panel , but many times it weight , then it is likely that you will require a special delivery service which will involve providing extra staff and at an extra charge.
We have a minimum charge of £80 to cover that extra time and labour taking a member of staff out the factory and away from other work they could be doing
We must also point out that if the walk from where the truck can unload , to the place where you intend to site your new building is any more than 40m , there once again may be an extra charge simply due to the amount of extra time the staff will need to spend on site.
When we price a job is done on an average ,it is impossible for us to know what your access is like or how far away it is from where our Truck can park unless you tell us in advance .
The lads are very good at their jobs and are strong and helpful – fearless in fact when it comes to sheds and workshops . I over heard one delivery team saying there is no obstruction or site we can not deliver to providing we have been bribed enough !!!! ( beer Tokens )
Limited Access
We will NOT deliver buildings if we have to pass close by to conservatories unless you agree that any possible damage that may be cause lifting our heavy section over or near that Conservatory will be your liability .
We simply can not be expected to maneuver our heavy bulky sections in tight confined spaces .
Just use this guide line – do you think you could you lift and move these heavy bulky sections your self in that tight space , then how can you expect us to do so ?
The onus is on you the client to inform us in advance of issues pointed out above and not to leave it until the time of delivery ? We are not mind readers , nor do we have any way of knowing the conditions we have to work in , so please , please give this some thought in advance as it all makes the whole process run more smoothly .
If we arrive to your site and can not get the building in by normal means, you will have two options .
- We will just leave the building in your front Garden or Drive way for you to sort getting the building in your self . If you then require us to come back and erect it you will still be required to pay the call out fee, min £60 usually 20% of the building cost .
- You second option is to return the building for which there will be a minimum charge . This depends on the size of the building and wether or not it is a stock building or Custom made . If custom made there will be No Refund what so ever as this building has been made specially for you under your instructions and access issues are all clearly indicated in our T+Cs and general guidance / delivery pages . If it is a stock building you will be charged for our time and expenses delivering the building to you . Min £60 but may be more depending where we have to travel to.
Base Requirements
You MUST have a solid LEVEL and CLEAR Base ready BEFORE we arrive.
We can not be expected to wait around while you are still laying or levelling your base. You need to be aware there may well be other clients waiting for their delivery after you!
Note as standard our floor bears will run the length of any building so if you are intending to place you new shed or workshop on additional bearers/ sleepers then they must run the narrow direction.
If you are not sure in any way please contact us for advise .
We need to know this fact before we make the building and load the truck , if you have laid any additional bears in the long direction so we can make our floor with beams going opposite way . There is no extra charge for this service .
If we arrive to your site and you do not have a suitable level base ready , then we will simply deliver the building for you to erect it your self .
If you require us to return there will be a minimum £60 charge payable in advance for local deliveries , any thing further a field may well cost you much more to cover fuel and all that labour charge while they are traveling to you and not working on other jobs.
Respect
We do try to be as helpful as possible , but we are running a business and not a charity .
We have large over heads and our staff sat around waiting with clients expecting us to wait because they have not got things ready before we arrive is not being reasonable you must agree .
The odd problems do occur and we all understand this , but please try and see our point of view there may well be other clients waiting for deliveries after you !
Imagine you where one of those clients
Delivery Times
Our Deliveries are *FREE on the basis that you have clear unobstructed accesses to where the building is going and you are flexible to have the building delivered on the date that firstly suites our selves then secondly your self .
What we mean by this is that we have a few regular areas we deliver to . The likes of the Wirral tends to be on a Friday so if you live on the Wirral you will be offered Friday delivery date .
Please note – it is IMPOSSIBLE to give a time for any timber building delivery due to the nature of our industry , large bulky items may take 20 mins or 2 hours to deliver depending on how helpful the clients before you have been ?
Previous clients can seriously delay things by expecting us to remove doors / fencing panel’s and generally not being prepared for our delivery. This is all beyond our control.