As most people will know Timber / Wood is a Naturally occurring product and as such prone to all or any of the process below . If you were not aware the information below may assist in educating you to these facts.
All Softwood Timbers are prone to or likely to suffer from the following factors no matter who you purchse your building from .
None of which we as a manufacture can control as it is a natural occurring process and beyond any human intervention without the timber undergoing expensive processes such as Laminating which will drastically increase the cost .
Although we always endeavour to select the best timbers during manufacturing the fast growing nature of the Timbers / Wood now days these issues are inherent.
Where ever possible we will always offer FREE advise and guidance on how to deal with any issues listed above but generaly just use a bit of common sence . Most small common isues are know holes and small splits , these can be dealt with by using a quaility wood filler avalable in most major DIY stores .
A Timber Product can NOT be guaranteed against Naturaly occurring events .
If you feel you can not accept these facts we suggest you DO NOT buy a Softwood timber based product from us or any supplier and opt for a man made product such as Plastic or Metal which can be fully controled during its process.
As we only buy in our Timber cut and nail it on to frame work , we do not do any machining , plaining or processing in any form . Our Timber is purchased from a Timber merchant , who inturn buys it from a Saw Mill in the Blatics so we have a chaine of custidy but none of this changes the fact beause of its inherant nature timber will do what nature allows it to do.
There for because of the reasons stated above will not carry our any Guarantee / Warrantee Repair or replacement due to Naturaly occuring material issues.
This note is especaily important to highly strung parants of children who purchase a timber play house . It will be your ( the parants ) responcability to esure the buildings is safe for your child to use as per our T+Cs, splinters and and so on are like to aeries in the construction of such buildings even after all reasonable action has been taken by our selves.